Salesforce is undeniably one of the most exceptional CRMs that has ever existed. It's a game-changing solution for businesses that once relied on a jumble of disparate systems and manual processes to manage their customer data and sales activities.
Before diving into the details, let's first understand why Salesforce is so remarkable. In the past, businesses struggled with challenges such as limited visibility into customer interactions, redundant efforts, and inconsistent data across departments. Salesforce addresses all these issues by bringing everything together in one place.
Now, once you recognize the exceptional value of Salesforce and decide to adopt it for your organization, your next step is to find a Salesforce implementation partner or consultant. This task can feel overwhelming due to the various options available for branding, tabs, and customizing the home page. Furthermore, tailoring the implementation to meet your organization's specific needs adds another layer of complexity to the process.
But worry not, we've got you covered!
We have compiled a list of 15 reputable Salesforce implementation partners and consultants that you can explore.
However, before delving into that, let's quickly grasp the concept of a Salesforce Implementation Partner, understand the different types available, and get an idea of the associated costs.
What is a Salesforce Implementation Partner?
A consulting firm or a group of consultants helping businesses like yours implement Salesforce solutions. They know Salesforce inside and out and can help you develop a custom solution that fits your business needs like a glove.
Salesforce implementation partners provide a range of services, including:
- project planning,
- solution design,
- implementation,
- post-implementation support.
Important to note - While it may be possible for you to implement Salesforce on your own, it is not recommended to do so.
It’s a complex and time-consuming task best left to a dedicated team. With the extensive nature of the implementation process, it requires expert assistance from a Salesforce Implementation Partner/Consultant. Let them handle the work while your team focuses on core business activities.
If Salesforce is your high-priority investment - teaming up with a Salesforce implementation partner is a smart move!
Types of Salesforce implementation partners
- Independent software vendors (ISVs) - These partners create apps and solutions to integrate with Salesforce. Think of them as the ones who can take your Salesforce solution to the next level by adding additional functionality and features.
- Consulting and integration partners - These experts specialize in helping businesses implement Salesforce solutions. They're the ones who can help you plan, design, and implement your Salesforce solution from start to finish. They're also the ones who can provide ongoing support to ensure that your solution is running smoothly.
- Cloud resellers - These partners can help purchase and manage your Salesforce licenses. They're the ones who can help you navigate the complexities of Salesforce licensing and ensure that you're getting the most out of your investment.
Which type suits you the best?
The different types of partners exist to cater to the diverse needs of your enterprise during the Salesforce implementation journey.
Each type brings unique expertise and services to support enterprises in different aspects, such as enhancing functionality, providing implementation support, and simplifying licensing management.
For Example-
- A training manager in the healthcare industry may require an ISV partner that offers specialized Salesforce apps for managing patient data and compliance.
- In contrast, a sales supervisor in the manufacturing industry may benefit from a consulting and integration partner to design and implement a custom strategy for streamlining sales processes.
- While a L&D Head in the education sector might prioritize a cloud reseller partner who can offer flexible licensing options and provide ongoing support and training to ensure the Salesforce solution can adapt to changing enrollment and student management requirements.
How much does it cost?
The partners and consultants listed below do not openly display their pricing. You will need to request a customized quote based on your specific needs, with each requirement contributing to the overall cost. Determining the total cost of Salesforce implementation for an enterprise is a complex process, influenced by various factors, including:
- Project size and complexity
- Number of users involved
- Degree of customization required
- Quality of existing data
- Integration requirements with other systems
- Training needs
- Geographical location
Taking all these factors into account, the total cost of implementing Salesforce for an enterprise can range from $10,000 to $150,000. According to LinkedIn Pulse, the average payback time for Salesforce implementation is estimated at 13 months. While it is indeed a significant investment, the advantage gained over competitors in terms of product capabilities makes it worthwhile.
The Benefits
- Faster implementation and time to value, as the partner will help you design and implement your Salesforce solution from start to finish.
- Access to expertise and experience in Salesforce implementation ensures you get the most out of your investment.
- Reduced risk and increased success rates, as the partner, can help you avoid common pitfalls and implement best practices.
- Ongoing support and maintenance ensure your Salesforce solution runs smoothly and stays up-to-date.
- Customized solutions tailored to your unique business needs, thanks to the partner's expertise and knowledge.
- Improved ROI and cost-effectiveness, as the partner can help you manage your Salesforce licenses and ensure you only pay for what you need.
15 Trusted Salesforce Implementation Partners
1. SkyPlanner
SkyPlanner is a top-rated Salesforce Consulting and AppExchange Partner. They provide services for every industry, including logistics and supply chain, healthcare, travel and hospitality, financial services, & consumer goods.
- Headquartered in - Miami, Florida
- Founded in - 2011
- Completed projects - 600+ successful projects
- Certified experts - 44
- Salesforce certifications - 80+
Range of services
- Multilingual, multi-disciplined team of Salesforce-certified experts offering solutions for every Salesforce product, including Sales Cloud, Service Cloud, Pardot, and more.
- Increase your Business Intelligence capabilities.
- Provides in-house, on-site, and remote training to empower your team with the tools, strategies, and resources.
Reviews
They have excellent reviews from 61 satisfied customers on Salesforce AppexChange.
“The Skyplanner team has well-versed resources across multiple products and clouds. Quick and concise execution along with pragmatic advice/recommendations. They are a trusted partner and feel like part of the team.”
2. Demandblue
DemandBlue has the expertise to assess, align, and govern Salesforce implementations through comprehensive health checks and strategic road mapping.
- Active in - United States (19 states), Canada (British Columbia, Ontario), India and the United Arab Emirates.
- Founded in - 2012
- Completed projects - 352 successful projects
- Certified experts - 151
- Salesforce certifications - 450+
Range of services
- They offer custom Salesforce development services using APEX, Visual Force Pages, Lightning components, etc and give expert advice on Salesforce implementations, strategies, and best practices.
- Their expertise spans across various industries such as financial services, high tech, manufacturing & professional services, social impact with nonprofits, and education.
- Connects Salesforce applications with multiple data sources & apps for a unified view and provides ongoing administration and support services for Salesforce environments.
- With no upfront costs or hidden fees, DemandBlue's Pay-As-You-Use model enables customers to scale their Salesforce services up or down based on their business needs.
Reviews
With 112 reviews from satisfied customers, DemandBlue's commitment to customer success is evident.
“5-Star Experience. This has been my best developer experience yet. DemandBlue met or exceeded expectations at every stage of the project from outlining of capabilities, aligning on an SOW, finding creating pricing options to fit our budget, development, and testing.”
3. AlgoWorks
Algoworks, an award-winning Salesforce Summit Consulting Partner, offers a comprehensive range of development, customization, and integration services for Salesforce.
- Active in - US, Canada, Australia, India, and the UK
- Founded in - 2006
- Completed projects - 266 successful projects
- Certified experts - 188
- Salesforce certifications - 450+
Range of services
- Transfer of data from a legacy system to Salesforce.
- Configure-Price-Quote tools for automating the pricing and proposal generation process.
- Management of field service operations with mobile and IoT integration.
- Setup and integration of Salesforce marketing automation tools.
- Integration of document generation, e-signature and contract management tools with Salesforce.
Reviews
Algoworks has received 24 reviews on g2 and 80 reviews on App Exchange.
“They fulfilled deadlines and worked quickly to complete the assignment. Their work management abilities are exceptional, and they are always prepared with strong answers and are well knowledgeable in the technology we required assistance with.”
4. Coastal Cloud
Coastal Cloud is not just another Salesforce consulting firm - they're a customer success organization dedicated to delivering measurable results and improving lives.
- Headquartered in - NE, Florida
- Active in - FL, KY, DC, CO, and most major cities across the US.
- Founded in - 2012
- Completed projects - 962 projects
- Certified experts - 584
Range of services
- Salesforce Expert Implementation & Managed Services
- Industry Expertise in various fields
- Expertise in Industry Clouds and related services
- Data Analytics Accelerator
Reviews
Coastal Cloud has received 155 reviews on g2 and 391 reviews on App Exchange.
“We hired Coastal Cloud (CC) to facilitate the implementation of Account Engagement for email marketing and customize it for our business needs. After successful implementation, we began working with CC on other CRM projects. This is the third consultant we have worked with since our organization began working in Salesforce several years ago, and we could not be more thrilled to have found them.”
5. SevenPoints
SevenPoints Consulting specializes in unleashing the power of Salesforce by examining sales, marketing, and support processes. They configure and customize the Salesforce platform to provide a comprehensive view of the business, clients, and operations.
- Headquartered in - USA
- Founded in - 2013
- Completed projects - 38 projects
- Certified experts - 15
Range of services
- Experienced sales leaders optimize and streamline sales operations in preparation for Sales Cloud implementation.
- Aligning business goals with measurable results to enhance sales operations.
- Equipping customer support teams with the necessary tools to ensure customer satisfaction.
- Leveraging AppExchange tools to enhance Salesforce capabilities.
Reviews
Seven Points have 30 commendable reviews on Salesforce’s App Exchange -
“We hired 7Points to work with us on moving to "out of the box" lead and campaign management in Salesforce and Pardot. We have implemented multiple customizations over the years and it is preventing us from scale and use the tools as designed. 7points did an excellent job scoping the project and working through the key areas needing to be addressed.”
6. Comnexa
Comnexa believes in placing Salesforce at the center of our client's operations, enabling them to process and analyze crucial business data from a central source of truth.
- Active in - Mauritius, Switzerland, the United Arab Emirates, and the UK.
- Founded in - 2012
- Completed projects - 122 projects
- Certified experts - 12
Range of services
- Specialize in working with financial services businesses to implement various Salesforce products such as Sales, Service, Financial Services Cloud (FSC), CPQ, Pardot, Tableau CRM, and Marketing Cloud.
- Professional services businesses, including accounting, law, consulting, and digital firms.
- As Cloud Coach partners, we offer Project Management, Professional Services Automation (PSA), and Project Portfolio Management (PPM) solutions.
Reviews
With 55 Reviews on App Exchange, they have positive feedback.
“It feels like the Salesforce team that we work with are an extension of our company, communication is great. Nothing is too big or small for them and most importantly... they listen.”
7. Argano
Argano helps businesses streamline revenue operations, optimize customer experiences, and empower customers and partners with digital self-service portals and communities. They focus on specific industry verticals, including high-tech, corporate business services, and manufacturing.
- Active in - USA, Canada, India, Malaysia, Brazil
- Founded in - 2020
- Completed projects - 103 projects
- Certified experts - 165
Range of services
- They have extensive experience with Sales, Revenue, Service, Commerce, and Experience Clouds, as well as Salesforce Lightning, Tableau, and MuleSoft.
- Create customized mobile applications to enhance customer engagement and streamline business operations.
- Provide tools and platforms for effective management and collaboration with partners and distributors.
- Integrate multiple cloud platforms and manage data effectively for improved efficiency and insights.
- Design and implement scalable and efficient Salesforce solutions aligned with business requirements.
Reviews
Argano's services and expertise have 26 reviews on AppExchange-
“The Argano team has been a valued partner in optimizing and expanding our field service initiatives. Their deep domain and technical knowledge has been critical in ensuring a seamless integration between our upstream Sales/CPQ processes and Field Operations."
8. Access Global Group
Access Global Group specializes in Salesforce consulting, support, and managed services. They have expertise in various industries, including banking, healthcare, insurance, financial services, mortgage and lending, wealth management, and more.
- Active in - USA, Canada(Alberta and Ontario.), India
- Founded in - 2013
- Completed projects - 1500+
- Certified experts - 67
- Salesforce certifications - 250
Range of services
- With Implementation Services, they help organizations successfully implement Salesforce solutions tailored to their specific needs.
- They also provide optimization services that analyze existing Salesforce implementations, identify areas for improvement, and propose solutions to enhance efficiency.
- They facilitate seamless data exchange between Salesforce and various external platforms, such as ERP systems, marketing automation tools, customer support software, and more.
- Offers ongoing support and maintenance services for Salesforce
- Salesforce Cloud Services: Access Global Group has expertise in various Salesforce cloud offerings, including Customer 360, CPQ (Configure, Price, Quote, Experience Cloud, Financial Services Cloud, Marketing Cloud, Sales Cloud, Service Cloud
- Salesforce QuickStart Programs: Access Global Group offers QuickStart programs to accelerate Salesforce implementations.
Reviews
AGC has around 59 reviews on the App exchange and has been recognized as Average Salesforce Consultant with Experience of 9+ Years -
“Hooked up with AGG to do a handful of hours of straight javascript work on a visualforce website. Went well.”
9. Coforge
Coforge - Salesforce Business Unit aims to deliver innovative, fully integrated Salesforce solutions that enable businesses to move faster, work smarter, and maximize growth.
- Active in - India, United Arab Emirates, and the United Kingdom.
- Founded in - 2008
- Completed projects - 90+
- Certified experts - 700+
- Salesforce certifications - 450+
Range of services
- Coforge provides expert design, customization, integration, and management of Salesforce solutions.
- They offer Salesforce accelerators tailored to specific needs, such as Lightning Migration, Technical Debt Assessment, Get Well Plans, Data Migration, and Platform and Org Strategy.
- Coforge's Salesforce CoE serves as a driving force behind maximizing Salesforce investments.
- Coforge's customer success program includes professional services, support, training, and change management.
- Coforge offers 24x7x365 global support for Salesforce solutions.
Reviews
On AppExchange, they have 35 positive reviews from customers -
“Coforge has repeatedly demonstrated the quality and knowledge of the architects they bring in for strategy discussions. That creates a foundation for our roadmap and it leads to multiple programs.”
10. Girikon
Girikon is a trusted consulting firm offering various services, including Quote-to-Cash, Sales, Service, Community & Marketing Cloud solutions. Girikon offers tailored solutions for various industries, including education, healthcare, life sciences, retail, government, and media.
- Active in - USA, Canada
- Founded in - 2015
- Completed projects - 89
- Certified experts - 143
Range of services
- Girikon provides setup, customization, data management, integration, and support services for Salesforce.com.
- They offer app development, integration with Salesforce.com, and migration to the Force.com platform.
- The Smart SMS app from Girikon is a Salesforce texting application designed to streamline communication between app users and their customers and partners.
Reviews
Girikon has received 34 reviews from their clients.
“Girikon's attention to detail and willingness to find integrated solutions with our existing platforms was outstanding. The level of resources they provided to the engagement always made us feel prioritized as a client and kept the project on track.“
11. Plative
Plative is a leading provider of comprehensive business solutions, specializing in marketing, sales, CPQ (Configure, Price, Quote), service, and industries under one roof. They have proven their expertise in delivering multi-cloud solutions with maximum impact across CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning).
- Active in - United States, Canada (6 provinces), Bahrain, India, and the Philippines.
- Founded in - 2014
- Completed projects - 107
- Certified experts - 71
Range of services
- Salesforce Services:
- Sales Cloud implementation and customization
- Service Cloud implementation and customization
- Marketing Cloud implementation and customization
- Salesforce CPQ (Configure, Price, Quote) implementation and customization
- NetSuite implementation, configuration, and customization.
- AWS infrastructure setup and configurations.
- Change management consulting and planning
Reviews
On AppExchange, they have 51 positive reviews with a 4.9 rating -
“Plative is pound for pound both the best value and sharpest team I've worked with across multiple Salesforce implementation projects ranging in size from publicly traded organizations with thousands of employees to small businesses looking to modernize and transition from legacy ERPs.”
12. Cloud Masonry
CloudMasonry is a full-service Salesforce consulting partner that specializes in maximizing the business value of investments made in Salesforce. Founded in 2018, CloudMasonry offers a range of services to enterprise organizations, helping them navigate the challenges of working with cloud-based tools like Salesforce and harnessing their full potential.
It is a US-based Salesforce consulting firm with 46+ resources and Salesforce certifications. They have successfully completed 427+ Salesforce projects. With over 128,644 hours of consulting services provided, 89% of their customers choose to work with them for multiple projects.
- Headquartered in - USA
- Founded in - 2018
- Completed projects - 427+
- Certified experts - 40
- Salesforce certifications - 148+
Range of services
- Assists in the seamless transfer of data from existing systems to Salesforce.
- Comprehensive training programs to empower end-users and enhance their proficiency in utilizing Salesforce effectively.
- Conducts thorough assessments and health checks of Salesforce implementations to identify areas for improvement and ensure optimal system performance.
- CloudMasonry offers oversight and project management services during Salesforce implementation projects.
- Assists organizations in developing technology roadmaps and system designs to align Salesforce with their business objectives.
Reviews
They have a high customer satisfaction score of 4.9/5 on Salesforce AppExchange-
“I am happy we chose a new SFDC partner to team with. Cloud Masonry is very professional and capable.”
13. Apphienz Inc.
Apphienz is a Salesforce support and consulting firm that offers tailored solutions to help businesses achieve their goals. The name "Apphienz" reflects their commitment to incremental growth and essential solutions.
- Headquartered in - USA(California)
- Founded in - 2014
- Completed projects - 44+
- Certified experts - 4
Range of services
- Provides ongoing support and management for your Salesforce platform, ensuring you have access to expert assistance and guidance 24/7.
- Offers on-demand administrative services for Salesforce, allowing you to access skilled administrators whenever you need configuration, customization, or troubleshooting assistance.
- Provides pre-packaged services designed to quickly set up and optimize your Salesforce instance, helping you get up and running smoothly in no time.
- Helps identify and resolve technical debt in your Salesforce implementation, improving your system's performance, stability, and scalability.
- Offers training programs to enhance your team's Salesforce skills and knowledge, empowering them to utilize the platform and maximize productivity effectively.
Reviews
Appheinz has been rated 5 star on Salesforce’s AppExchange-
“Appheinz is a great partner! Very solutions-oriented, professional and efficient. We are very happy with the outcome of our work with them, and highly recommend Appheinz!”
14. Avenga
Avenga specializes in providing digital excellence and business competitiveness solutions, particularly through their Salesforce and cross-technology services expertise. They cater to various industries such as Healthcare, Life Sciences, FinTech, Real Estate, Manufacturing, Logistics, Media, and Automotive.
- Headquartered in - Europe and the USA
- Founded in - 2011
- Completed projects - 30
- Certified experts - 139
Range of services
- In their consulting services, they offer solutions such as Salesforce Analytics and AI Solution Design, Salesforce CRM Solution Design, Salesforce DevOps and Release Management Set up and Optimization, Salesforce Solution Architecture Assessment, and Salesforce System Integration Architecture Design.
- For engineering and implementation, Avenga provides services like Salesforce Clouds Implementation, Salesforce Customization and Integration, Salesforce Application Development, and Salesforce Data Migration.
- They are certified in Sales, Service, Marketing & Platform Clouds, MuleSoft, and Tableau.
Reviews
One of their clients reviews Avenga as:
“We use SalesForce Marketing Cloud to send our newsletters. We needed support to create new templates, set up automations, because we manage around 40 domains and can't manage everything manually and other business needs. We're very delighted with our partner, because he provides quick solutions, inform us about all blockers and even better solutions.”
15. HIC Global Solutions
HIC Global Solutions is a Salesforce Gold Partner that specializes in Salesforce CRM solutions and services that cater to various industries, including Information Technology and BFSI, Manufacturing and Procurement, Sales and Marketing, People Management, R&D, Engineering, Aviation, Transportation and Logistics, Retail, and Supply Chains.
- Headquartered in - United States, Canada, India, Kuwait, and United Kingdom
- Founded in - 2015
- Completed projects - 94
- Certified experts - 46
Range of services
- These services include Salesforce CRM consulting, customization partnerships, data migration and integration services, Salesforce application consulting, Salesforce AppExchange partnerships, Salesforce software application development, Salesforce App development, Salesforce implementation partnerships, Salesforce API integration, and Salesforce Lightning design systems.
- They aim to create a central platform that supports the growth targets of businesses and help them consolidate customer data, resolve errors, generate workflows, integrate apps, and increase productivity.
Reviews
They have over 125 reviews on AppExchange with a rating of 5/5 -
“We are pleased with the work by dedicated engineers. We have been working with HIC Global Solutions for a couple of years now - there's been ups and downs - but more ups.”
Salesforce implementation Success tips
- Define clear project goals and requirements to keep the implementation on track and deliver the desired outcomes.
- Develop a well-defined implementation plan to ensure everyone is aligned and working towards the same goals.
- Communicate effectively with stakeholders to build trust and ensure that everyone is on board with the project objectives.
- Manage change with effective strategies to ensure users embrace the new Salesforce solution and deliver the desired results.
Salesforce Adoption - The Next Step with Gyde!
Selecting a reliable Salesforce implementation partner is crucial for your business's success. Their expertise and support are essential in maximizing the value of your Salesforce investment. However, implementation is just the beginning.
To fully embrace Salesforce, prioritize adoption and provide comprehensive training to your employees. While recommended partners and consultants above do offer training and onboarding services, they often rely on methods like instructor-led sessions or e-learning.
However, we propose a faster and more effective approach: just-in-time learning. By complementing your Salesforce implementation with a digital adoption platform like Gyde, you empower your employees with real-time guidance directly within the application itself.
From training on creating opportunities to any other complicated process, Gyde's interactive audio-visual walkthroughs ensure a seamless adoption experience, step by step, and much more.
To learn how Gyde can benefit in salesforce adoption and see it in action - Schedule a demo with our Salesforce expert now!
FAQs
What Is The Role Of The Salesforce Implementation Partner?
A Salesforce implementation partner is responsible for helping organizations successfully implement and adopt Salesforce solutions. This includes defining project requirements, developing an implementation plan, configuring and customizing the solution to meet the organization's needs, and providing ongoing support and maintenance.
How Long Does A Salesforce Implementation Take?
The length of a Salesforce implementation project can vary depending on the size and complexity of the organization, as well as the specific Salesforce solution being implemented. A typical implementation project can take several weeks to several months to complete.
How do I start Salesforce implementation?
To start a Salesforce implementation project, you should first define your project goals and requirements and identify the resources and budget needed for the project. Consider working with a Salesforce implementation partner to help guide you through the process and ensure a successful outcome.
What are the different levels of Salesforce partners?
The Salesforce Partner Program includes several levels of partners, including Registered, Silver, Gold, Platinum, and Global Strategic partners. Partners are categorized based on their expertise and experience with Salesforce solutions, as well as their ability to deliver successful implementations and provide ongoing support and maintenance.
How feasible is it to implement Salesforce without the help of a Salesforce implementation partner?
Yes, it is possible to implement Salesforce without a Salesforce implementation partner. However, it may not be the most efficient or effective approach.
Salesforce implementation requires a significant amount of expertise and knowledge of the Salesforce platform, which an implementation partner can provide.