2020 has been different & challenging for all of us. As we wrap up this year, I wanted to take a moment to reflect!

A look-back at 2020 ๐Ÿš€๐Ÿš€

We won a bunch of new customers & some of them came purely via inbound

  • We supported our large enterprise customers in their biggest rollouts for training & helping their users
  • We now have customers in the UK ๐Ÿ‡ฌ๐Ÿ‡ง, Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ, India ๐Ÿ‡ฎ๐Ÿ‡ณ
  • we have users sign up for the free trial from more than 15 countries ๐ŸŒ
  • We increased website visitors 5 times from the same time last year
  • We went completely remote from March 2020. We have a team in 4 cities - Pune, Gwalior, Beed, Bangalore & are going to hire new team members from any location & geographies going ahead
  • We got accolades from our customers as well as critical feedback & we are really grateful for that ๐Ÿ™
  • We added a lot of new features to our product such as video export ๐Ÿ“น of walkthroughs along with voice ๐ŸŽค, added new languages, the ability to add rich media to help articles, & many more!


Helping, guiding users is a long-unsolved journey, and we are enjoying every bit of it!

We wish all of you a happy, healthy, peaceful & prosperous upcoming new year from Gyde!