What is difficult? Developing a software or ensuring its usage?

No doubt building a scalable software that meets the user's needs is hard, but making it super easy for the users to use is even harder!

Below are the 5 things which you should do to ensure it's usage -

- Keep the user interface as simple & fresh as you can.

- Make sure the important features are available on the landing page/screen.

- Provide a checklist of the important actions so that users feel that they making progress.

- The documentation (FAQs, Process walkthroughs) should be easily available.

- Analyse the usage & make improvements from the data